The following are our main objectives:
- To promote social and mental well-being.
- To ensure the provision of developmental and community centred social welfare services.
- To promote the active participants and self-reliance of all inhabitants.
Main services provided
Medical social workers support patients, their families and significant others to deal with the effects of illness and hospitalisation through the following interventions:
Individual, couples, family and group counselling are offered with regards to bereavement, adherence to medication and treatment protocols, end of life decisions, preparation for surgical/medical procedures, suicide prevention, substance abuse, coping or adjusting to significant life changes such as a life limiting diagnosis, mental illness, an amputation, loss of functionality and dependency due to illness.
- Therapeutic and educational group work
Group work creates a supportive and enabling environment for patients struggling with similar medical and psychosocial issues.
- Family and patient education
Patients are assisted in becoming more aware of different coping mechanisms and support systems available for them.
Patients can be assessed for risk of abuse, suicide, self-harm, non-adherence to treatment and follow ups schedules.
- Psychosocial and financial assessments
For purposes of reclassification, social grant applications, practical assistance etc.
Discharge planning can help minimise psychosocial factors that have a negative impact on the well-being of patients upon discharge and consequently lessens re-admissions on psychosocial grounds.
- Information and referral services
Medical social workers are a valuable source of information regarding community support systems. They assist in linking patients/families to various government ministries, NGOs and community based organisations that help meet social welfare needs.
Medical social workers also engage patients in small projects that address social needs. Such projects can also provide sensitisation regarding coping mechanisms for various medical conditions.
How do I access the services of a medical social worker?
Through a referral by a doctor, nurse, occupational therapist etc. Alternatively patients and families can personally make an appointment.
Our Contact Information
Mrs J.L. Tromp Chief Social Worker +264 61 203 3320
Mr D. Siteketa Senior Social Worker +264 61 203 3238
Mrs H. Matengu Senior social worker +264 61 203 3414
Medical social workers office telephone numbers
- ARV +264 61 203 3499
- Cardiac +264 61 203 3010
- Spinalis +264 61 203 3332
- Oncology +264 61 203 3406
- Maternity +264 61 203 3289
- Mental Health Care Centre / Forensics +264 61 203 3399
- Mental Health Care Centre / Forensics +264 61 203 3365
- Mental Health Care Centre / Civil psychiatry +264 61 203 3398
- Mental Health Care Centre / Civil psychiatry +264 61 203 3328
Weekdays 7am- 4pm; 8am- 5pm
After-hours: 061 203 3099 (Radio room)