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Division Objectives
The following are our main objectives:
  • To promote social and mental well-being.
  • To ensure the provision of developmental and community centred social welfare services.
  • To promote the active participants and self-reliance of all inhabitants.
Main services provided
 
Medical social workers support patients, their families and significant others to deal with the effects of illness and hospitalisation through the following interventions:
  • Counselling
Individual, couples, family and group counselling are offered with regards to bereavement, adherence to medication and treatment protocols, end of life decisions, preparation for surgical/medical procedures, suicide prevention, substance abuse, coping or adjusting to significant life changes such as a life limiting diagnosis, mental illness, an amputation, loss of functionality and dependency due to illness. 
  • Therapeutic and educational group work
Group work creates a supportive and enabling environment for patients struggling with similar medical and psychosocial issues.
  • Family and patient education
Patients are assisted in becoming more aware of different coping mechanisms and support systems available for them.
  • Risk assessments
Patients can be assessed for risk of abuse, suicide, self-harm, non-adherence to treatment and follow ups schedules.
  • Psychosocial and financial assessments
For purposes of reclassification, social grant applications, practical assistance etc.
  • Discharge planning
Discharge planning can help minimise psychosocial factors that have a negative impact on the well-being of patients upon discharge and consequently lessens re-admissions on psychosocial grounds.
  • Information and referral services
Medical social workers are a valuable source of information regarding community support systems. They assist in linking patients/families to various government ministries, NGOs and community based organisations that help meet social welfare needs.
  • Community work 
Medical social workers also engage patients in small projects that address social needs. Such projects can also provide sensitisation regarding coping mechanisms for various medical conditions.
 
How do I access the services of a medical social worker?
Through a referral by a doctor, nurse, occupational therapist etc. Alternatively patients and families can personally make an appointment.  
 
Our Contact Information 
Mrs J.L. Tromp Chief Social Worker +264 61 203 3320
Mr D. Siteketa Senior Social Worker +264 61 203 3238
Mrs H. Matengu Senior social worker +264 61 203 3414
 
Medical social workers office telephone numbers
 
  • ARV +264 61 203 3499   
  • Cardiac +264 61 203 3010   
  • Spinalis +264 61 203 3332   
  • Oncology +264 61 203 3406   
  • Maternity +264 61 203 3289   
  • Mental Health Care Centre / Forensics +264 61 203 3399   
  • Mental Health Care Centre / Forensics +264 61 203 3365   
  • Mental Health Care Centre / Civil psychiatry +264 61 203 3398   
  • Mental Health Care Centre / Civil psychiatry +264 61 203 3328  
 
Office hours
Weekdays 7am- 4pm; 8am- 5pm 
After-hours: 061 203 3099 (Radio room)

Visiting Information Visiting Information

Week days: 15:00 - 16:00

                    18:00 - 19:00

Weekends:  11:00 - 12:00

                    15:00 - 16:00

                    18:00 - 19:00

ICU Visiting Hours

Mon-Sun: 15:00 - 16:00

                  18:00 - 19:00

NB: For ICU Visitors ONLY, Maximum 6 people per patient, These must be the same people seeing the patient everyday until the patient is discharged.